Terms & Conditions
Last Updated: 22 October 2026
Welcome to Digronix. These Terms & Conditions govern your access to and use of our website and services.
Throughout this document, the terms “Digronix,” “we,” “us,” and “our” refer to Digronix, a digital marketing agency based in Delhi, India.
Our services include website development, search engine optimization (SEO), social media marketing, Meta Ads management, Google Ads and PPC management, and Google Business Profile setup and optimization.
By accessing our website at https://digronix.online/, contacting us, or using our services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please discontinue use of our website and services.
1. Acceptance of Terms
By accessing our website, submitting an enquiry, communicating with us, or engaging our services, you acknowledge that you have read and understood these Terms & Conditions.
You confirm that you are legally capable of entering into an agreement under applicable law. If you are acting on behalf of a business or organization, you confirm that you have the authority to do so.
These terms apply to website visitors, prospective clients, existing clients, and other users of our website and services.
2. Use of Website and Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
- Use our website or services for unlawful, fraudulent, or misleading activities.
- Attempt to disrupt, damage, or gain unauthorized access to our website, systems, or accounts.
- Upload or transmit malicious code, spam, or harmful material.
- Misuse our services in a way that violates applicable laws or third-party rights.
- Attempt to interfere with the security or proper functioning of our website.
We reserve the right to restrict or suspend access where we reasonably believe that these terms have been violated.
3. Our Services and Scope of Work
Digronix provides digital marketing and website-related services, including:
- Website development and related website solutions.
- Search engine optimization (SEO).
- Social media marketing.
- Meta Ads management, including Facebook and Instagram advertising.
- Google Ads and pay-per-click (PPC) management.
- Google Business Profile setup and optimization.
The exact services, deliverables, project timelines, pricing, and other conditions will be agreed upon separately through a written proposal, quotation, email, service agreement, or other written confirmation.
Work outside the agreed scope may require additional charges and an adjusted timeline. Any such changes should be discussed and agreed upon before the additional work begins.
Not every service or feature listed on our website is necessarily included in every package.
4. Accuracy of Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, website content is provided for general informational purposes and may not always reflect the latest service details, pricing, or availability.
We do not guarantee that all website information will be complete, accurate, or current at all times.
Specific service commitments will be determined by the applicable proposal or written agreement.
5. Pricing and Changes to Services
Our service prices, packages, and offerings may change from time to time.
The applicable price for an agreed project or billing period will be the price confirmed in the relevant quotation, proposal, or agreement.
Any changes to the scope, deliverables, or pricing of an existing engagement will be communicated and handled in accordance with the applicable agreement.
We may update, modify, suspend, or discontinue website content or services, subject to applicable law and any existing contractual obligations.
6. Payment Terms and Service Suspension
Payment terms, billing frequency, advance payments, milestones, and due dates will be specified in the applicable quotation, invoice, or service agreement.
Where advance or recurring payments apply, clients must make payments by the agreed due dates.
If a client fails to make a payment when due, Digronix may issue a payment reminder and suspend or pause the affected services in accordance with the agreed payment terms and applicable law.
Work may resume after outstanding payments have been cleared and the resumption arrangements have been confirmed.
Any effects on delivery timelines, campaign activity, or project milestones resulting from delayed payments will be addressed in accordance with the applicable agreement.
7. Client Responsibilities
Clients agree to:
- Provide accurate, complete, and relevant business information.
- Supply necessary website, hosting, advertising, analytics, and other account access where required.
- Provide content, images, branding materials, and approvals within agreed timelines.
- Ensure that materials and instructions supplied to Digronix may lawfully be used for the intended purpose.
- Review and approve website content, advertisements, creatives, and other deliverables before publication where approval is required.
- Comply with applicable laws, advertising requirements, and third-party platform policies.
Delays in receiving information, access, payments, or approvals may affect project timelines and service delivery.
Digronix is not responsible for delays caused by incomplete client information or other matters outside our reasonable control.
8. Third-Party Platforms and Tools
Our services may involve third-party platforms and tools, including Google, Meta, website hosting providers, domain registrars, analytics services, content management systems, and other software providers.
These platforms are operated independently of Digronix and may change their features, policies, pricing, eligibility requirements, or availability.
We are not responsible for third-party outages, algorithm changes, policy changes, account restrictions, technical failures, or decisions made independently by those providers.
Where third-party services are required, clients may need to maintain their own accounts, permissions, subscriptions, or payments.
We will make reasonable efforts to perform the agreed work, but we cannot guarantee uninterrupted operation of third-party platforms.
9. No Guarantee of Marketing or Business Results
Digital marketing and website performance depend on many factors, including competition, market conditions, website quality, advertising budgets, customer behaviour, search engine algorithms, and third-party platform policies.
Unless expressly agreed otherwise in writing, Digronix does not guarantee:
- Specific Google rankings or search positions.
- A particular number of website visitors, enquiries, leads, or sales.
- A specific advertising return on investment (ROI) or return on ad spend (ROAS).
- Approval of advertisements or Google Business Profile verification.
- A particular revenue level or business outcome.
- Specific results within a guaranteed timeframe.
We aim to perform the agreed services professionally and apply appropriate practices within the agreed scope. Actual results may vary.
10. Intellectual Property Rights
Unless otherwise agreed in writing, each party retains ownership of its pre-existing intellectual property, materials, trademarks, and other proprietary assets.
Digronix retains ownership of its pre-existing methods, templates, internal processes, tools, and materials developed independently of a client’s project.
Ownership, licensing, and permitted use of project-specific deliverables, including website designs, code, content, graphics, reports, and advertising materials, will be determined by the applicable written agreement.
Where ownership or transfer depends on payment, the applicable agreement will specify the relevant conditions.
Clients must not reproduce, resell, distribute, or commercially exploit Digronix’s proprietary materials without appropriate authorization.
Clients are responsible for ensuring that materials they provide do not infringe third-party intellectual property rights.
11. User Submissions and Feedback
If you submit enquiries, suggestions, feedback, or other information through our website, you confirm that the information is lawful and does not violate the rights of others.
We may use feedback to improve our services.
We will not treat confidential client information or project materials as unrestricted marketing material merely because they have been shared with us. Any use of a client’s name, logo, testimonial, or project for promotional purposes will be subject to applicable law and any relevant agreement or permission.
12. Privacy and Personal Information
Your use of our website and services is also governed by our Privacy Policy.
The Privacy Policy explains how we collect, use, store, and otherwise process personal information, as applicable.
By submitting personal information through our website, you acknowledge that it will be handled in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy for further information.
13. Prohibited Activities
You must not use our website or services to:
- Violate applicable laws or regulations.
- Infringe intellectual property or other third-party rights.
- Submit fraudulent, deceptive, or unlawful material.
- Misuse personal information or confidential information.
- Attempt unauthorized access to our website, systems, or accounts.
- Interfere with the security or operation of our services.
- Engage in activities that violate applicable advertising or platform policies.
Where a violation occurs, we may take reasonable and lawful steps, including restricting access or suspending services in accordance with the applicable agreement.
14. Disclaimer and Limitation of Liability
Our website is provided on an “as is” and “as available” basis, subject to applicable law.
We do not guarantee that our website will always be available, uninterrupted, error-free, or compatible with every device or software environment.
To the extent permitted by applicable law, Digronix will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable liability that cannot lawfully be excluded.
Any further limitations of liability relating to a specific project or engagement will be governed by the applicable written agreement and applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify Digronix against third-party claims, losses, liabilities, and reasonable costs arising directly from your unlawful use of our services, your material breach of these terms, or your infringement of third-party rights.
This provision does not apply to the extent a claim results from Digronix’s own breach, negligence, unlawful conduct, or other circumstances for which liability cannot lawfully be excluded.
16. Suspension and Termination
Either party may terminate a service engagement in accordance with the applicable written agreement.
Digronix may suspend or terminate services where permitted by the agreement and applicable law, including in cases of material breach, unlawful activity, misuse of services, or persistent non-payment.
Where appropriate, we may provide notice and an opportunity to resolve the issue before suspension or termination.
Termination does not automatically remove payment obligations, confidentiality obligations, intellectual property provisions, or other obligations that accrued before termination or that are intended to survive termination.
Any handover of project files, account access, or deliverables will be handled in accordance with the applicable agreement.
17. Cancellation, Notice, and Refund Policy
Cancellation terms, notice periods, refund eligibility, and outstanding payment obligations will be specified in the applicable quotation, service agreement, or written confirmation.
For recurring monthly services, clients should provide written cancellation notice in accordance with the notice period agreed at the beginning of the engagement.
Where no specific notice period has been agreed, the parties should confirm the cancellation arrangements in writing, subject to applicable law.
For fixed-scope projects, cancellation charges, completed work, committed third-party costs, and any eligible refunds will be handled according to the applicable agreement and applicable law.
Any non-refundable fees or advance payments must be clearly agreed upon and must comply with applicable law.
Digronix may suspend or terminate services for material breaches or non-payment in accordance with these terms and the applicable agreement.
Nothing in this section removes any refund, cancellation, or other right that cannot lawfully be excluded.
18. Confidentiality
Each party may receive confidential business, technical, financial, or project information while working together.
Both parties should use reasonable care to protect confidential information and use it only for the purposes for which it was provided.
Confidential information may be disclosed where required by law or to professional advisers and service providers who reasonably need the information and are subject to appropriate confidentiality obligations.
This section does not apply to information that is lawfully public, already known without a confidentiality restriction, independently developed, or lawfully received from another source.
Any more specific confidentiality obligations agreed in a separate contract will also apply.
19. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable under applicable law, that provision will be limited or interpreted to the extent necessary to make it enforceable, where legally possible.
The remaining provisions will continue in effect to the extent permitted by law.
20. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Subject to applicable law and any mandatory jurisdictional requirements, disputes arising from these terms will be subject to the jurisdiction of the competent courts in New Delhi, India.
Nothing in this section limits any legal right that cannot lawfully be waived or restricted.
21. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.
The updated version will be published on our website with a revised “Last Updated” date.
Changes will apply in accordance with applicable law and any existing contractual obligations.
Where legally required, we will provide additional notice or obtain consent.
We encourage visitors and clients to review this page periodically.
22. Contact Information
If you have questions about these Terms & Conditions, please contact us using the details below.
Digronix
Delhi, India
Website: https://digronix.online/
Email: info.digronix.online
Phone: +91 8373926401
These Terms & Conditions are intended to provide general information about the use of the Digronix website and services. They should be reviewed and adapted to the agency’s actual business practices and applicable legal requirements before publication.